FAQs
What services do you offer?
1
We offer a range of solutions designed to meet your needs—whether you're just getting started or have previously been managed. Everything is tailored to help you move forward with clarity and confidence.
How do I get started?
2
Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
What makes you different?
3
We combine a thoughtful, human-centered approach with clear communication and reliable results. Our team has first hand experience with chronic conditions. This experience guides us to deliver and more personal approach.
How can I contact you?
4
You can reach out to us via email, fax or phone call and we will get back to you as soon as possible.
Text Messaging Privacy Statement
Vero True Pain Care may use text messaging to communicate with patients regarding appointments, scheduling updates, office notifications, and other non-emergency healthcare-related matters. By providing a mobile phone number, patients consent to receive text messages from the clinic.
1. Consent to Receive Text Messages
By providing your mobile phone number, you authorize Vero True Pain Care to send text messages related to your care and clinic operations. Consent is voluntary and may be revoked at any time.
2. Types of Messages
Messages may include appointment reminders, scheduling changes, requests to contact the clinic, billing notifications, and general clinic information. Text messages are not intended to replace direct medical care or clinical evaluation.
3. Privacy and Security
Standard text messaging is not always encrypted and may carry privacy risks. While Vero takes reasonable precautions to protect patient information, patients acknowledge that text messages may be viewed by others with access to their mobile device or phone account.
4. Protected Health Information
Patients should not send highly sensitive medical information through text messages. Clinical concerns requiring detailed discussion should be addressed by telephone, patient portal, or during an office visit.
5. Opt-Out
Patients may opt out of text communications at any time by notifying the clinic. Opting out may limit the clinic's ability to provide appointment reminders and other convenience communications.
6. Emergencies
Text messaging must not be used for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
7. Third-Party Service Providers
Vero True Pain Care may use third-party communication vendors to facilitate text messaging services. These vendors are expected to maintain appropriate safeguards for patient information.
Effective Date: June 2026